New COVID-19 Protocols

Last updated December 15, 2020.


To all our clients, we hope that this finds you well and safe.

Like all of you, we have been affected in many ways by the pandemic as well so please know that we are here to stand with you and to give you support in what ways we can.

In hopes of protecting our clients and staff, we have put in place some additional measures.

  • We will not be scheduling office meetings with clients for the duration of the new restrictions, however, as before, we are offering meetings by zoom, teams or telephone conferencing;
  • All client drop offs will be by appointment only and because our front doors are now locked at all times, we ask that you call us when you arrive at our premises at your appointed time so that we can open our doors to you. A drop off table will be right inside our doors for you to safely drop off your materials with minimal contact, and;
  • A new doorbell is available for you outside our doors on the third floor, as well there is a calling system right at the front doors of the building that you can use to call up to our office.

At the time you make your drop off appointment with us , please let us know if you, or someone you have been in close contact with, have traveled out of the country in the last 14 days or if you are experiencing flu-like symptoms.

When arriving at our office you must be in compliance with bylaw 19408 which requires that you wear a face mask in all indoor public places indoors, if you do not have a mask, we will provide you with a non-surgical face mask. We will also request that you use the hand sanitizer which we will supply.

We thank you for your assistance and cooperation in this matter.  Please feel free to contact us should you have a special circumstance and require special arrangements.

To assist our clients, we have compiled a list of resources for both businesses and individuals. 

We thank you for your assistance and cooperation in this matter.

Please contact us if you have any questions about our services during this time.


Updated 12/15/2020